Terms of Service
Last updated: April 4, 2026
1. Acceptance of Terms
By accessing or using The Case Room ("the Service"), operated by The Case Room LLC, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
The Case Room is an AI-powered case interview practice platform that provides simulated case interviews, skill drills, scoring, feedback, and training content. The Service is designed for educational purposes to help users prepare for consulting interviews.
3. Accounts
You must create an account to use the full features of the Service. You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account.
You may not share your account with others or allow multiple people to use a single account. Each subscription pass is for individual use only.
4. Subscriptions and Payments
Free Tier: Limited access to AI case interviews and drills at no cost.
Paid Passes: Time-based access passes (e.g., 3-month or 6-month) that unlock additional features. Passes are non-refundable once purchased, except as required by applicable law.
Coaching: One-on-one coaching sessions included in certain tiers are subject to scheduling availability and are non-transferable.
Prices are subject to change. Any price changes will not affect existing active passes.
5. AI-Generated Content
The case interviews, feedback, scoring, and drill evaluations provided by the Service are generated by artificial intelligence. While we calibrate our AI to reflect real consulting interview standards based on actual MBB interview experience:
- AI feedback is not a guarantee of interview performance or outcomes
- Scores and evaluations are approximations and may not perfectly reflect how a human interviewer would score you
- The Service is a preparation tool, not a predictor of interview results
We make no guarantees about employment outcomes from using the Service.
6. Acceptable Use
You agree not to:
- Share, reproduce, or distribute the case content, training videos, or drill questions outside the platform
- Use the Service to develop a competing product
- Attempt to reverse-engineer, scrape, or extract the AI prompts, case data, or scoring algorithms
- Use automated tools or bots to interact with the Service
- Share your account credentials or subscription pass with others
- Upload harmful, offensive, or inappropriate content
7. Intellectual Property
All case content, training materials, drill questions, scoring methodologies, and platform design are the intellectual property of The Case Room LLC. Your subscription grants you a personal, non-transferable license to use the content for your own interview preparation.
You retain ownership of your session transcripts and personal notes. We may use anonymized, aggregated usage data to improve the Service.
8. Limitation of Liability
The Service is provided "as is" without warranties of any kind. The Case Room LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to interview outcomes, lost opportunities, or reliance on AI-generated feedback.
Our total liability to you for any claim arising from the Service is limited to the amount you paid for your subscription in the 12 months preceding the claim.
9. Termination
We may suspend or terminate your account if you violate these Terms. You may delete your account at any time by contacting us. Upon termination, your access to paid features will end, but we will retain your data for a reasonable period to comply with legal obligations.
10. Modifications
We may modify these Terms at any time. We will notify you of material changes by email or through the platform. Continued use of the Service after changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes arising from these Terms or the Service will be resolved in the courts of Cook County, Illinois.
12. Contact
For questions about these Terms, contact us at chang@thecaseroom.ai.