Privacy Policy

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials. If you sign in with Google, we receive your name and email from Google.

Profile Information: You may optionally provide your school, program, graduation year, target firms, and interview timeline to personalize your experience.

Usage Data: We collect information about your use of the platform, including case sessions completed, scores, drill results, and progress data. This data is used to provide personalized feedback and track your improvement.

Voice Data: If you use voice input features, your speech is processed by our third-party voice provider (Inworld) for real-time speech-to-text and text-to-speech. With your consent, we may record the audio of your practice session (your voice together with the AI interviewer's) so you can play it back and to help us improve the product; you can decline recording, and any recordings are retained only for a limited period before deletion. The transcribed text is used within your case session and may be included in your session transcript.

Payment Information: If you purchase a subscription, payment is processed by Stripe. We do not store your credit card details. Stripe provides us with your customer ID and subscription status.

2. How We Use Your Information

We use your information to:

• Provide and improve the case interview practice platform
• Generate AI-powered feedback and scoring on your performance
• Track your progress across sessions and dimensions
• Personalize case and drill recommendations
• Communicate with you about your account and platform updates
• Process payments and manage subscriptions

3. Third-Party Services

We use the following third-party services to operate the platform:

• Supabase: Database and authentication (your account data and session history)
• Anthropic (Claude): AI model provider for case interview simulation and scoring
• Inworld: Real-time voice processing (speech-to-text and text-to-speech)
• Stripe: Payment processing
• Vercel: Website hosting

Each of these services has its own privacy policy governing how they handle your data.

4. Data Storage, Security, and Retention

Your data is stored securely using Supabase (hosted on AWS). We use row-level security policies to ensure you can only access your own data. Session data may also be cached locally in your browser (localStorage) for offline access and performance.

We implement reasonable security measures to protect your data, but no method of transmission or storage is 100% secure.

Data retention: We keep your account and session data for as long as your account is active so we can provide your progress history and personalized coaching. If you stop using The Case Room, we retain your data for up to 24 months after your last sign-in, after which it may be deleted. You can request a copy of your data, or ask us to delete your account and all session data, at any time by emailing chang@thecaseroom.ai; we action deletion requests within 30 days. Some records, such as payment and transaction records, may be retained longer where required for legal, tax, or accounting purposes.

5. Our AI Methodology

The Case Room is not a generic chatbot. Our AI interviewer and scoring system are built on methodology derived from real consulting interview experience:

• Interview calibration: The AI's behavior (how it asks follow-ups, when it pushes back, how it paces the case) is calibrated based on patterns from hundreds of real MBB interviews conducted and observed by our founder over 5 years at McKinsey.
• Scoring rubric: The 4 scoring dimensions and evaluation criteria mirror the actual scorecards used by trained interviewers at top consulting firms. These were designed from firsthand experience conducting real interviews, not from publicly available prep materials.
• Continuous refinement: We systematically review AI interview transcripts and scoring outputs against expert judgment to improve accuracy. When the AI scores differently than a trained interviewer would, we refine the methodology.

This is fundamentally different from using a general-purpose AI like ChatGPT for case practice. A generic AI has no understanding of how real interviews flow, what interviewers actually score on, or what separates a hire from a rejection. Our system does, because it was built by someone who has been on both sides of the interview table.

Your session transcripts (the text of your responses, including text transcribed from voice input) are sent to our AI provider (Anthropic) to run the live interview and generate your feedback. Anthropic does not use this data to train its models.

Use of transcripts to improve our coaching: Separately, The Case Room reviews session transcripts, scores, and feedback, including manual review by our team, to calibrate and improve our own interview and scoring methodology. This continuous review is core to how the product improves. Where we use transcripts for improvement beyond delivering your own session, we de-identify them (remove details that directly identify you) wherever practical.

Your consent and how to opt out: When you create an account, this use of your session transcripts for methodology improvement is turned on by default. You can turn it off at any time, for yourself, in Account & Settings → Data & privacy by switching off “Allow my transcripts to be used to improve the product.” Turning it off applies going forward; to also remove transcripts already used, email us at chang@thecaseroom.ai. Opting out does not affect your access to any feature; we still process your transcripts as needed to run your own interview and generate your feedback.

6. Your Rights

You may:

• Access your data through the platform (Your Progress, Case Reviews)
• Delete your session history from the Case Reviews page
• Request a full export or deletion of your account data by emailing us
• Opt out of non-essential communications

7. Cookies

We use essential cookies for authentication and limited analytics and advertising measurement technologies. These help us understand site usage and measure whether an advertisement led to an account, completed practice case, or purchase. Our advertising measurement providers may use cookies or similar technologies for attribution.

8. Children

The Case Room is designed for college students and working professionals. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the platform.

10. Contact

If you have questions about this privacy policy or your data, contact us at chang@thecaseroom.ai.